Welcome to Whizseed, where we connect you with our professionals to meet your legal needs. We appreciate your purchase from our website (whizseed.com) and are committed to ensuring your satisfaction. Below, we have outlined our refund policy in a simple way.
01 Cancellation Window
- If you decide to cancel your purchase within 4 hours of payment, we will provide a 100% refund when you notify us via email at info@whizseed.com.
- After 4 hours of payment, no refunds will be issued.
02 Order Assignment
- Once your order is assigned to our network of professionals (CA, CS, Lawyers, Engineers, Management Consultants, and Others), no refunds can be processed.
- If required documents for your service have already been sent to you, no refund will be provided.
03 Client Non-Response
- If you do not respond to our emails, calls, or messages for more than seven (7) days, your order will be considered canceled, and no refund will be given.
04 Changes in Law or Government Norms
- If our network of professionals cannot deliver services due to changes in the law, and you cannot meet the new government norms, no refund will be provided.
05 Professional Unavailability
- If you have provided all necessary documents and qualifications, but our professionals cannot assist or refuse to work on your request, we may reassign your order within our network.
- If no professional can help within 30 days, you can request a refund by emailing info@whizseed.com.
06 Government Rejections
- No refund requests will be accepted if your application is rejected by government authorities for reasons beyond the professional's control.
- If you wish to reapply, you will need to pay the applicable fees again.
07 Refund Method & Timeline
- We will refund to the same method you used for payment and will not refund to any third party.
- Eligible refunds will be processed within a minimum of 30 days from approval by the network of professionals.
08 Dispute Resolution
If you have a concern about a refund or service delivery, please follow this two-level escalation process:
- Level 1: Email the designated professionals (CA/CS/other professionals) and cc info@whizseed.com. This may take up to a week to resolve.
- Level 2: If you are not satisfied with Level 1, you can appeal to our nodal officer at support@whizseed.com. This may take seven (7) working days to conclude. The nodal officer's decision is final.
09 Contact Us
For refund-related queries, email info@whizseed.com or write to us at H-213, Sector 63, Noida, Uttar Pradesh, 201301.
Need clarification? Get in touch with our team or email info@whizseed.com.